When will my order be shipped?
Your order will be shipped from Melbourne, Australia within 1-2 business days where stock is available at one location.
If your order contains items stocked at multiple store locations, we will ship your items together in one parcel. This may take 1-5 business days to get your order together. Orders stocked with our supplier will typically take 3-5 business days to be shipped.
How much does shipping cost?
Small Parcel Delivery
The delivery fee depends on the size and weight of your ordered items.
| Item size | Shipping charge |
| Small (clothing, lights, small parts) | $8.00 |
| Medium (shoes, helmets) | $12.00 |
| Large (full face helmets) | $20.00 |
Heavy, Oversized Delivery
Heavy, oversized items incur additional fees and are shipped using a tracked Courier Service. These rates start at $30.00 and are limited to VIC, SA, NSW, QLD, and TAS.
This includes items like home trainers, trailers, car racks, child seats and more.
| Weight | Shipping Charge | Region |
| 3-5kg | $30.00 | VIC, NSW, SA, QLD, TAS |
| 5-8kg | $50.00 | VIC, NSW, SA, QLD, TAS |
| 8-15kg | $10.00 | VIC, NSW, SA, QLD, TAS |
| - | Contact us for quote | WA, NT |
Bike Shipping
Certain bike brands cannot be shipped and are only available for in-store collection. These include but are not limited to the following brands: Giant, GT, Liv, Momentum and Mongoose.
For all other brands, we can provide a shipping quote to your postcode. Please contact us by email at staff@ivanhoecycles.com.au, or text us on 0417 122 950.