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GIANT BICYCLE WARRANTY INFORMATION

Giant warrants for the original owner only the frame, rigid fork, or original component parts of each new Giant brand bicycle to be free from defects in material and workmanship for the following specified periods:

Lifetime warranty for:
The bicycle frame, except on models intended for downhill purposes

    10 year warranty for: 
    Rigid forks*

    3 Year warranty for: 
    Frames on models intended for downhill purposes

    1 year warranty for:
    Paint finish and decals

    *All other original parts, including rear shock linkages, but excluding non-Giant Brand parts, suspension forks, and rear shock absorbers. (All non Giant brand parts, suspension forks, and rear shock absorbers shall be covered exclusively by the stated warranty of their original manufacturer. 

    REQUIRED ASSEMBLY WHEN PURCHASED.

    This warranty applies only to bicycles and framesets purchased new from an Authorized Giant Dealer and assembled by that dealer at the time of purchase. 

    LIMITED REMEDY

    Unless otherwise provided, the sole remedy under the above warranty, or any implied warranty, is limited to the replacement of defective parts with those of equal or greater value at the sole discretion of Giant. This warranty extends from the date of purchase, applies only to the original owner, and is not transferable. In no event shall Giant be responsible for any direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses, whether based on contrast, warranty, negligence, product liability, or any other theory. 

    EXCLUSIONS

    The above warranty, or any implied warranty, does not cover:

    • Normal wear and tear on parts such as tyres, chains, brakes, cables, and gearwheels in situations where there are no assembly or material defects. 
    • Bicycles services by other than an Authorized Giant Dealer.
    • Modifications from the original condition. 
    • Use of the bicycle for abnormal, competition and/or commercial activities or for purposes other than those for which the bicycle was designed.
    • Damage caused by failing to follow the owner's manual.
    • Paint finish and decal damage resulting from taking part in competitions, jumping, downhill and/or training for such activities or events or as a result of exposing the bike to, or riding the bike in, severe conditions or climates. 
    • Labor charges for part replacement or changeover. 

    Except as is provided by this warranty and subject to all additional warranties Giant and its employees and agents shall not be liable for any loss or damage whatsoever (including incidental and consequential loss or damage caused by negligence or default) arising from or concerning any Giant bicycle. 

    Giant makes no other warranties, express or implied. All implied warranties, including the warranties or merchantiability and fitness for a particular purpose are limited in that duration to that of the express warranties stated above. 

    Any claim against this warranty must be made through an Authorized Giant Dealer or distributor. The purchase receipt or other proof of the date of purchase is required before a warranty claim may be processed. 

    Claims made outside the country of purchase may be subject to fees and additional restrictions. 

    Warranty duration and detail may differ by frame type and/or by country. This warranty gives you specific legal rights, and you may also have other rights which may vary from place to play. This warranty does not affect your statutory rights. 

    Click here to download the Giant Bicycles Owner Manual for more information.